SWAZ Federation offers a refund policy to the donors only in
case there has been an error / technical reason for the transfer due to which
donors have mistakenly made double payments or donated extra amount.
The information regarding the refund will be notified via
email/letter with the complete details. Once the refund request is approved. The refunded amount will be processed and credited within 07 Working Days to the original mode of payment.
No refund /cancellation request for the donated amount by any
donor will be entertained for online donation through the online payment
gateway after the donation is accepted by our online payment gateway service
providers unless there is a fraud notification from our payment gateway service
providers.